Privacy policy
Last Updated: 14 June 2026
1. Introduction
Welcome to Decking Gurus / Bespoke Garden Rooms & Decking Ltd ("we", "our", "us"). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, request a quotation, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following information:
Information You Provide
When you contact us through our website, email, or telephone, we may collect:
Name
Email address
Telephone number
Property address
Project details
Photographs, plans, or measurements you choose to provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of visits
Referral source
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide quotations and estimates
Arrange site visits and surveys
Deliver our services
Communicate regarding projects
Improve our website and customer experience
Comply with legal and regulatory obligations
Prevent fraud and maintain website security
We only collect information necessary for legitimate business purposes.
4. Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
Remember visitor preferences
Analyse website traffic
Improve website performance
Monitor website usage
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Google Analytics and Third-Party Services
We may use trusted third-party services, such as Google Analytics, to help us understand how visitors use our website.
These services may collect information including:
Pages viewed
Time spent on pages
Device information
General geographic location
This information is used solely to improve our website and services.
For more information, please refer to Google's Privacy Policy.
6. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect personal data against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Personal information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Sharing Your Information
We do not sell, rent, or trade personal information.
We may share information with trusted third parties only when necessary, including:
Professional advisers
Website hosting providers
IT service providers
Payment processors
Regulatory authorities where required by law
All third parties are expected to protect your information appropriately.
8. Your Rights
Under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to processing
Request transfer of your data where applicable
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
9. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any websites they visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated date will be revised accordingly.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Decking Gurus Ltd
Email: info@deckinggurus.co.uk
Website: www.deckinggurus.co.uk
By using this website, you acknowledge that you have read and understood this Privacy Policy.